[1]
Mahrinasari MS, Muhammad Haseeb, Satria Bangsawan, Mohamad Fazli Sabri, and Norzaidi Mohd Daud, “EFFECTS OF GREEN OPERATIONAL PRACTICES AND E-CRM ON PATIENT SATISFACTION AMONG INDONESIAN HOSPITALS: EXPLORING THE MODERATING ROLE OF GREEN SOCIAL INFLUENCE”, Oper. Res. Eng. Sci. Theor. Appl., vol. 6, no. 1, Jun. 2023.