Application solution to the stage of aggregation method for assessing the quality of service provided
DOI:
https://doi.org/10.31181/oresta190289tKeywords:
FAM4QS, software quality, software servicesAbstract
Formed FAM4QS (Fuzzy Aggregation Method for Quality Service (software), FAM4QS), has been created with modification of LSP (Logical scoring of preferences) methods and SSSI (Six-Step Service Improvement method used LSP (Logical scoring of preferences) algorithms. This had imposed a need for the support of the appropriate software Given that FAM4QS is a new and unique approach to this issue, the proposed software provides unique computer support for this method. With the support of FAM4QS, it is possible for the decision-maker to better demonstrate its own subjective preferences in multi-criteria decision-making. An overview of a large number of results allows numerous analyzes of the application of this decision-making method, as well as an increase in the efficiency of the decision-making process itself. This makes it easier to analyze and consider their solutions, while at the same time it provides managers to use this method in deciding in easy way.
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