BALÁZS, Gyenge; MÉSZÁROS, Zoltán Gábor; PÉTERFI, Csaba Attila. Process Measurement and Analysis in a Retail Chain to Improve Reverse Logistics Efficiency. Operational Research in Engineering Sciences: Theory and Applications, [S. l.], v. 5, n. 2, p. 152–175, 2022. DOI: 10.31181/oresta110722120g. Disponível em: https://oresta.org/menu-script/index.php/oresta/article/view/258. Acesso em: 16 sep. 2024.