NADIR ALIANE; HASSANE GHARBI. FACTORS AFFECTING THE OPERATIONAL PERFORMANCE OF SMES: EXPLORING THE MEDIATING ROLE OF PROCESS MANAGEMENT. Operational Research in Engineering Sciences: Theory and Applications, [S. l.], v. 6, n. 2, 2023. Disponível em: https://oresta.org/menu-script/index.php/oresta/article/view/596. Acesso em: 22 nov. 2024.