MAHRINASARI MS; MUHAMMAD HASEEB; SATRIA BANGSAWAN; FAZLI SABRI. EFFECTS OF E-CRM AND GREEN OPERATIONAL PRACTICES ON OPERATIONAL PERFORMANCE OF HOSPITALS: A CASE STUDY OF ASEAN COUNTRIES. Operational Research in Engineering Sciences: Theory and Applications, [S. l.], v. 7, n. 1, 2024. Disponível em: https://oresta.org/menu-script/index.php/oresta/article/view/690. Acesso em: 17 nov. 2024.