1.
Zongwen Xia, Dr. Randall Shannon. CONCEPTUALIZING AI-CHATBOT APPLICATION AS AN E-SERVICE AGENT TO DEVELOP A CUSTOMER-BRAND RELATIONSHIP. Oper. Res. Eng. Sci. Theor. Appl. [Internet]. 2024 Mar. 31 [cited 2024 Nov. 17];7(1). Available from: https://oresta.org/menu-script/index.php/oresta/article/view/712