Operational Research in Engineering Sciences

Journal DOI: https://doi.org/10.31181/oresta190101s

(A Journal of Management and Engineering) ISSN 2620-1607 | ISSN 2620-1747 |

IMPACT OF TOTAL QUALITY MANAGEMENT PRACTICES ON THE TRANSFORMATION TO ENTREPRENEURIAL UNIVERSITIES IN PALESTINE: THE MODERATING ROLE OF INNOVATION

Mohammad Kanan ,
Industrial Engineering Department, University of Business and Technology, Jeddah, Saudi Arabia.
Hala Dababat ,
Global Sanctions Department, The Housing Bank for Trade and Finance, Ramallah, Palestine.
Yahya Saleh ,
Department of Industrial Engineering, An-Najah National University, P.O. Box 7, Nablus, Palestine
Ahmad Zaid ,
Department of Logistic Management, Palestine Technical University-Kadoorie, Tulkarm, Palestine.
Ramiz Assaf ,
Global Sanctions Department, The Housing Bank for Trade and Finance, Ramallah, Palestine.
Siraj Zahran ,
Industrial Engineering Department, University of Business and Technology, Jeddah, Saudi Arabia.
Mahmoud Ali Salahat ,
Faculty of Administrative and Finance Sciences, Palestine Ahliya University, Palestine.
Abdalmuttaleb Al-Sartawi ,
Accounting Finance & Banking Department, College of Business & Finance, Ahlia University, Manama, Bahrain.

Abstract

The increasing demand for a knowledge-based economy and the widespread influence of globalization have led to a significant transformation in higher education. This transformation has resulted in a departure from conventional paradigms and a shift towards the entrepreneurial university (EU) framework. The objective of this study is to examine the effects of adopting total quality management (TQM) principles on the process of transitioning traditional Palestinian universities into entrepreneurial universities (EUs). Furthermore, this research investigates the potential role of innovation as a moderating variable in facilitating the transformation process by means of adopting Total Quality Management (TQM) practices. In order to accomplish these aims, a thorough research model was established, utilizing a survey methodology for the purpose of data collecting. The research sample comprised senior management professionals from 18 Palestinian universities. A total of 44 questionnaires were collected from a subset of 12 selected institutions. The data analysis involved the utilization of the partial least squares structural equation modelling (PLS-SEM) method, which was implemented using Smart-PLS software. The findings indicate a noteworthy integration of Total Quality Management (TQM) strategies and innovation in Palestinian universities, accompanied by a moderate level of implementation in entrepreneurial activities. Moreover, the research findings suggest that the adoption of Total Quality Management (TQM) practises significantly and positively influences the shift towards Environmental Upgrades (EUs). Nevertheless, it is important to highlight that the presence of innovation does not exhibit a moderating influence on this particular association. This research contributes to the existing body of knowledge by demonstrating connections between three variables, offering empirical support for the integration of Total Quality Management (TQM) practises, innovation, and entrepreneurship in the Palestinian higher education setting. The results underscore the imperative for decision-makers inside Palestinian institutions to embrace effective Total Quality Management (TQM) practises, placing particular focus on information and analysis, as well as people management. The primary objective of this concentration is to foster entrepreneurial endeavours within the realm of higher education.

Keywords
Total Quality Management, Innovation, Entrepreneurial Universities (EUs), Higher Education Institutions.

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SCImago Journal & Country Rank

CiteScore for Management Science and Operations Research

8.1
2021CiteScore
 
 
89th percentile
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CiteScore for Engineering (miscellaneous)

8.1
2021CiteScore
 
 
93rd percentile
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